Like any company, online casinos need teams of professionals to operate properly. Naturally, online casinos and related organizations have employees to perform all the usual roles (like accountants, secretaries, and managers) required in businesses, but there are some iGaming jobs that are unique in terms of how they are performed in this particular industry… and there are a lot of these jobs available.
As the iGaming industry boom continues, lucrative and exciting career opportunities abound for job seekers with just about any skills set.
Tech-Based Online Casino Careers
Technology is undoubtedly the main driver of the evolution and popularity of online gaming. Tech-based innovations are what set the leading online casinos and game developers apart from their competitors.
This means that there is a massive demand for technically skilled staffers, to create best-in-class offerings for everything from slot game design to digital payment gateways.
Casino Game Developers and Programmers
Someone needs to build the games that draw players onto the virtual casino floor. Indeed, there is an entire sub-industry in online casino gaming dedicated exclusively to the development of exciting slots and other games.
If you’re a keen programmer, with a knack for numbers, then you may just be the one to write the code for the next online casino game smash hit. You’ll need to be highly proficient in programming languages like HTML5, JavaScript and C++, and be able to understand mathematical models of probability and the like.
Web Developers
To get to the slot machines and table games, you first have to step onto the casino floor. In the world of online gaming, this takes the form of the casino website. Web developers and internet technicians play a vital role in ensuring the smooth running of the casino and creating an engaging user experience.
To become a web developer, you’ll need to learn key web programming languages, including JavaScript, HTML and CSS. It’s a good idea to acquire certification in these areas to boost your employability. You’ll also need to build a portfolio of work to show to potential employers or clients.
You can choose whether you want to work in front-end (client facing), back-end (server side), or full-stack (both front- and back-end) web development.
Creative Careers at Online Casinos
Online casinos are about much more than just numbers and code. There is plenty of room to grow a rewarding creative career within the online casino industry.
Graphic Designers
Programmers may know how to make a casino game work, but you know how to make it look good. With a degree and experience in graphic design, you’ll be able to create the visual elements of the online pokies loves and other games that keep players coming back for more.
As a graphic designer for online casino games, you’ll need to have immense creative talent and be a pro at using applications like Adobe Photoshop and Illustrator. If you also have some programming knowledge, you’ll be an even more enticing candidate. Musical talent is also a great add-on, as it will enable you to compose the soundtracks and sound effects that make online casino games that much more fun to play.
You could also apply your design skill to the marketing of online casinos and related entities.
Marketers and Advertisers
Where there is industry, there is advertising. As a marketing executive or advertiser, your role will be to attract players to certain online casinos or raise the profile of particular casino games.
Online casino marketing encompasses a range of roles, including copywriters, content marketers, internet marketing specialists, marketing data analysts, graphic designers, social media specialists, and more. Each role has its own unique career path and required experience and qualifications.
Depending on whether the online casino or related business does its own marketing or outsources it, you may work for the business itself or for a marketing or advertising agency.
Administrative Online Casino Careers
There is always work in the online casino industry for people with a good head for logistics or the ability to manage staff and customers.
Customer Relationship Managers
With so much competition in the iGaming field, customer satisfaction is non-negotiable for online casino operators.
This is why the leading online casinos now offer 24/7 customer support via a range of platforms, including email, telephone hotlines, and live chat. It takes a particular kind of person to remain calm under fire and be able to efficiently attend to any and all customer queries and complaints.
There are positions on every rung of the corporate ladder in customer relationship management (CRM) – from call centre agents to CRM team managers.
Compliance Officers
Do you absolutely have to cross every T and dot every I? If so, you could make an excellent compliance officer for an online casino.
Online gaming is perhaps the most tightly regulated industry on earth, with strict laws and compliance requirements that can vary greatly by jurisdiction. Casinos that fail to abide by these regulations can very quickly get into hot water, so a strong compliance department is essential to any online casino.
For certain compliance roles, you may need to have qualifications or certifications as a law practitioner, so it’s important to investigate these if this career path appeals to you.
Product Management
With new online casino games and updates coming out all the time, it’s vital for online casinos to remain up to date on the latest product innovations at all times.
If you’re detail-oriented, organized and have excellent people skills, you may enjoy a career as a product manager at an online casino. In this role, you’ll be in charge of ensuring that the product category (for example, slots) under your supervision is performing optimally in every respect.
It’s Never Too Late to Start Your Online Casino Career
With the global value of the online casino industry expected to reach a whopping US$17.3 million by 2027, the number of careers available at online casinos is bound to keep on increasing.
Whether you’re just starting out or a seasoned professional, there is an exciting career for you in online gaming and casinos.